:root {
  color-scheme: dark;
  --bg: #07060d;
  --bg-2: #10091d;
  --panel: rgba(20, 17, 30, .86);
  --panel-solid: #15111f;
  --panel-2: #211733;
  --line: rgba(185, 126, 255, .22);
  --line-strong: rgba(195, 143, 255, .45);
  --text: #fbf8ff;
  --muted: #b8abc9;
  --accent: #a855f7;
  --accent-2: #d7b6ff;
  --hot: #8b2cff;
  --cyan: #64f4ff;
  --danger: #ff6b8a;
  --good: #68f5bc;
  --warn: #ffd36b;
  --shadow: 0 22px 70px rgba(84, 25, 150, .34);
}

* { box-sizing: border-box; }

body {
  margin: 0;
  min-width: 320px;
  background:
    linear-gradient(180deg, rgba(7, 6, 13, .72), #07060d 620px),
    radial-gradient(circle at top right, rgba(133, 41, 255, .26), transparent 420px),
    var(--bg);
  color: var(--text);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -2;
  background: url("/assets/velocityrp-logo.png") center top / cover no-repeat;
  opacity: .22;
  filter: saturate(1.05);
}

body::after {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -1;
  background:
    linear-gradient(90deg, rgba(255,255,255,.025) 1px, transparent 1px),
    linear-gradient(180deg, rgba(255,255,255,.02) 1px, transparent 1px);
  background-size: 56px 56px;
  mask-image: linear-gradient(to bottom, rgba(0,0,0,.75), transparent 760px);
  pointer-events: none;
}

button, input, textarea, select {
  font: inherit;
}

button {
  border: 1px solid var(--line);
  background: linear-gradient(180deg, rgba(56, 38, 82, .96), rgba(30, 21, 46, .96));
  color: var(--text);
  min-height: 38px;
  padding: 0 14px;
  border-radius: 6px;
  cursor: pointer;
  box-shadow: 0 10px 28px rgba(0, 0, 0, .18);
}

button:hover {
  border-color: var(--line-strong);
  transform: translateY(-1px);
}

button.primary {
  background: linear-gradient(135deg, #f2e8ff, #a855f7 48%, #5f16d5);
  border-color: rgba(216, 183, 255, .72);
  color: #0c0714;
  font-weight: 800;
}

button.ghost {
  background: rgba(255,255,255,.04);
}

button:disabled {
  cursor: not-allowed;
  opacity: .55;
}

a {
  color: var(--cyan);
  text-decoration: none;
}

.app-shell {
  min-height: 100vh;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 2;
  display: grid;
  grid-template-columns: minmax(220px, 1fr) auto auto;
  align-items: center;
  gap: 14px;
  min-height: 70px;
  padding: 0 24px;
  background: rgba(7, 6, 13, .82);
  border-bottom: 1px solid var(--line);
  backdrop-filter: blur(18px);
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
  font-size: 18px;
  font-weight: 900;
  letter-spacing: 0;
}

.brand-mark {
  width: 44px;
  height: 44px;
  object-fit: cover;
  border: 1px solid var(--line-strong);
  border-radius: 8px;
  box-shadow: 0 0 28px rgba(168, 85, 247, .42);
}

.brand small {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 600;
  margin-top: 2px;
}

.content {
  width: min(1320px, calc(100vw - 32px));
  margin: 0 auto;
  padding: 26px 0 42px;
}

.login-panel,
.loading-panel,
.review-panel {
  width: min(760px, calc(100vw - 32px));
  margin: 10vh auto 0;
  background: linear-gradient(180deg, rgba(24, 17, 37, .9), rgba(12, 9, 19, .92));
  border: 1px solid var(--line-strong);
  border-radius: 8px;
  padding: 28px;
  box-shadow: var(--shadow);
}

.login-logo {
  width: 100%;
  max-height: 220px;
  object-fit: cover;
  border-radius: 8px;
  border: 1px solid var(--line);
  margin-bottom: 20px;
}

.login-panel h1,
.review-panel h1 {
  margin: 0 0 10px;
  font-size: clamp(28px, 4vw, 46px);
  line-height: 1;
}

.muted {
  color: var(--muted);
}

.hero {
  position: relative;
  overflow: hidden;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 20px;
  align-items: end;
  min-height: 250px;
  padding: clamp(20px, 3vw, 34px);
  border: 1px solid var(--line-strong);
  border-radius: 8px;
  background:
    linear-gradient(90deg, rgba(9, 7, 15, .92), rgba(11, 7, 19, .72) 54%, rgba(11, 7, 19, .34)),
    url("/assets/velocityrp-logo.png") center / cover no-repeat;
  box-shadow: var(--shadow);
}

.hero h1 {
  margin: 0;
  font-size: clamp(34px, 6vw, 76px);
  line-height: .92;
}

.hero p {
  max-width: 650px;
  margin: 12px 0 0;
  color: var(--muted);
}

.hero-actions {
  display: flex;
  gap: 10px;
  align-items: center;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin: 18px 0;
}

.toolbar h1 {
  margin: 0;
  font-size: 30px;
}

.metrics {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 12px;
  margin-top: 14px;
}

.metric,
.panel,
.ticket-row,
.filterbar {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  backdrop-filter: blur(14px);
}

.metric {
  position: relative;
  overflow: hidden;
  padding: 16px;
  min-height: 108px;
}

.metric::before {
  content: "";
  position: absolute;
  inset: 0 0 auto 0;
  height: 2px;
  background: linear-gradient(90deg, var(--cyan), var(--accent), transparent);
}

.metric .label {
  color: var(--muted);
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: .08em;
}

.metric .value {
  margin-top: 12px;
  font-size: clamp(26px, 3vw, 38px);
  font-weight: 900;
}

.metric .hint {
  margin-top: 5px;
  color: var(--muted);
  font-size: 12px;
}

.grid {
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(340px, .85fr);
  gap: 14px;
  margin-top: 14px;
}

.panel {
  padding: 16px;
}

.panel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
}

.panel h2 {
  margin: 0;
  font-size: 17px;
}

.table {
  width: 100%;
  border-collapse: collapse;
}

.table th,
.table td {
  border-bottom: 1px solid var(--line);
  padding: 12px 8px;
  text-align: left;
  vertical-align: top;
  font-size: 14px;
}

.table th {
  color: var(--muted);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .06em;
  font-size: 11px;
}

.scorebar {
  width: 100%;
  min-width: 90px;
  height: 8px;
  overflow: hidden;
  border-radius: 999px;
  background: rgba(255,255,255,.08);
}

.scorebar span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--cyan), var(--accent-2), var(--accent));
}

.filterbar {
  display: grid;
  grid-template-columns: minmax(200px, 1fr) 150px 150px auto auto;
  gap: 10px;
  padding: 12px;
  margin-bottom: 12px;
}

.filterbar input,
.filterbar select {
  min-height: 38px;
  background: rgba(8, 7, 14, .78);
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--text);
  padding: 0 10px;
}

.ticket-list {
  display: grid;
  gap: 8px;
}

.ticket-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 14px;
}

.ticket-row:hover {
  border-color: var(--line-strong);
  background: rgba(31, 22, 48, .94);
}

.ticket-title {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  min-width: 0;
}

.ticket-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  flex-wrap: wrap;
}

.pill {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 0 8px;
  border-radius: 999px;
  background: rgba(255,255,255,.08);
  color: var(--muted);
  border: 1px solid rgba(255,255,255,.08);
  font-size: 12px;
}

.pill.good {
  background: rgba(104, 245, 188, .14);
  color: var(--good);
  border-color: rgba(104, 245, 188, .28);
}

.pill.warn {
  background: rgba(255, 211, 107, .14);
  color: var(--warn);
  border-color: rgba(255, 211, 107, .28);
}

.pill.hot {
  background: rgba(168, 85, 247, .18);
  color: var(--accent-2);
  border-color: rgba(168, 85, 247, .34);
}

.ticket-detail {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 380px;
  gap: 14px;
}

.messages {
  display: grid;
  gap: 8px;
  max-height: 650px;
  overflow: auto;
  padding-right: 4px;
}

.message {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: rgba(9, 8, 14, .7);
}

.message.staff {
  border-color: rgba(168, 85, 247, .44);
  background: rgba(57, 28, 91, .34);
}

.message .meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  color: var(--muted);
  font-size: 12px;
  margin-bottom: 6px;
}

.side-stat {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 10px;
  padding: 10px 0;
  border-bottom: 1px solid var(--line);
}

textarea,
select {
  width: 100%;
  min-height: 120px;
  resize: vertical;
  background: rgba(8, 7, 14, .78);
  border: 1px solid var(--line);
  border-radius: 7px;
  color: var(--text);
  padding: 10px;
}

.stars {
  display: grid;
  grid-template-columns: repeat(5, 42px);
  gap: 8px;
  margin: 18px 0;
}

.star {
  width: 42px;
  height: 42px;
  padding: 0;
  color: var(--accent-2);
  font-size: 22px;
}

.notice {
  margin-top: 12px;
  color: var(--good);
}

.error {
  color: var(--danger);
}

@media (max-width: 1100px) {
  .metrics {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 900px) {
  .hero,
  .grid,
  .ticket-detail,
  .filterbar {
    grid-template-columns: 1fr;
  }

  .metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .topbar {
    grid-template-columns: 1fr;
    align-items: flex-start;
    padding: 14px;
  }

  .hero-actions {
    justify-content: flex-start;
  }
}

@media (max-width: 560px) {
  .content {
    width: min(100vw - 20px, 1320px);
  }

  .metrics {
    grid-template-columns: 1fr;
  }

  .ticket-row {
    grid-template-columns: 1fr;
  }

  .ticket-actions {
    justify-content: flex-start;
  }
}